Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

HANSAPLAST WOUND HEALING OINTMENT (50G)

An ointment to support and speed up the natural healing of minor superficial wounds like cuts, abrasions and scratches as well as first and smaller second degree burns. Hansaplast Wound Healing Ointment can be used at any stage of the healing process on superficial open wounds and damaged skin. A moist healing environment has been clinically proven to aid and speed up the natural wound healing process. Hansaplast Wound Healing Ointment creates a breathable film that protects the wound from external influences while preventing the wound from drying out. This is clinically proven to promote faster wound healing and reduce the risk of scarring. The Hansaplast Wound Healing Ointment is extra skin friendly. The gentle formula is dermatologically tested* and is suitable for babies, children and sensitive skin. Hansaplast Wound Healing Ointment is free of colorants, fragrances, preservatives and animal derived substances.

• Supports the healing of wounds and damaged skin
•  Promotes up to 2x faster healing
•  Reduces the risk of scarring
•  Can be used in all stages of wound healing
•  Suitable for babies and damaged, irritated, dry or sensitive skin
•  Free of fragrances, colorants, preservatives and animal derived substances
•  Compared to an untreated wound