Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

BIO ION DEO SANITIZER SAKURA 500ML

Bioion Deo-Sanitizer for ALL-PURPOSE germs-free water-based sanitizer for all-purpose that eliminates odour and wipes out 99.9% of bacteria found airborneo in an anclosed area or most surface. Created with natural plant-based properties and biotechnology formula, it is practical, eco-safe and provides a long-last effect and healthier air. 

Bioion Deo-Sanitizer keeping you and your family safe from dust mites and remove indoor allergens. It can improve your running nose, itchy eyes, wheezing, sneezing and coughing that cause by dust mites. Suitable for use in mattreses, pillows, carpet, sofa, curtain, vehicle, furnitures, fabrics and ALL surface. 

• 100% Plants Extract
• RO Water Based
• Alcohol-Free
• Kills 99.9% Germs
• Reduce Dust Mites
• Eliminates Odor
• Respond In 30 Seconds
• Up To 1,800 Sprays