Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

BZU BZU HEAD TO TOE BABY WASH (COTTONSEED & VANILLA) - 600ML

A newborn's skin is sensitive and loses moisture quickly. This Baby Head to Toe Wash is sulfate-free, ultra-gentle and mild to the skin and hair without stripping away the skin’s natural moisture. It features Oubaku (Phellodendron bark), peach leaf and Artichoke leaf extracts that help soothe and calm irritated skin. Enriched with inositol (Vitamin B-Complex) and Vitamin E, this full-body wash provides extra moisture to the skin and prevents dryness.

Features:
- Free from sulfate, gentle and mild full-body wash
- Dermatologist-tested to protect sensitive skin and natural skin moisture
- Made with Oubaku (Phellodendron bark), peach leaf and Artichoke leaf extracts with added Inositol (Vitamin B-Complex)
- Gently hydrates and soothes skin irritation
- Calming scent to help baby to sleep

Ingredients:
Water, Cocamidopropyl Betaine, Sodium Cocoyl Isethionate, Sodium C14-16 Olefin Sulfonate, PEG-80 Sorbitan Laurate, Decyl Glucoside, Sodium Lauroamphoacetate, Butylene Glycol, Oenothera Biennis (Evening Primrose) Seed Extract, Rehmannia Chinensis Root Extract, Prunus Persica (Peach) Leaf Extract, Phellodendron Amurense Bark Extract, Eisenia Arborea Extract, Houttuynia Cordata Extract, Hibiscus Esculentus Fruit Extract, Cynara Scolymus (Artichoke) Leaf Extract, Citrus Junos Fruit Extract, Inositol, Tocopheryl Acetate, Sodium Chloride, PEG-150 Distearate, Polyquaternium-7, Fragrance, Citric Acid, Sodium Benzoate, Potassium Sorbate