Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

BZU BZU FAMILY SHOWER (MILK+SILK) 800ML

BZU BZU Family Shower Cream Milk & Silk is expertly crafted with nourishing natural ingredients like Milk Protein and Silk

Protein. This luxurious shower cream provides a gentle yet effective cleanse, while deeply moisturizing to leave your skin feeling irresistibly soft, smooth, and healthy. Our dermatologist-tested formula is safe for daily use and suitable for all family members above the age of 3. Enjoy the benefits of this premium shower cream and indulge in a refreshing shower experience like no other.

•Natural moisturizer from milk & silk protein

•Formulated without Sulfate, Paraben, Silicone, Alcohol and Mineral Oil

•Hydrate, soothe rashes, and brighten your skin for a smoother, more radiant complexion with Milk Protein

•Achieve youthful, firm skin with Silk Protein, which naturally enhances skin elasticity, promotes speedy skin cell functioning, and prevents wrinkles while tightening and smoothing your skin.

•Suitable for everyday use and all family members above 3 years old

•Suitable for all skin types including sensitive skin.