Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

CARE 28 CONDOM COMFORT FIT 12'S

* This product contains natural rubber latex.

• Smooth
• Form-Hugging
• Vanilla Fragrance
• For The Basic

Smooth with a classic shape, I’m made for vanilla lovers.

The soft kisses, the warm hugs,

I will fill your senses completely.

A smooth and perfect fit with a vanilla fragrance, Care 28 strives to fit comfortably and is perfect for the easy-going lover.

DONT’s

1. Do not keep the condom in a high-temperature environment, such as a car or wallet, for more than one month, as this will degrade the quality of natural latex.
2. Do not open the condom foils with scissors, long fingernails, teeth, or sharp objects, as you may puncture the condom without realizing it.
3. Do not use two condoms. It is NOT safer. Instead, it will increase the risk of breakage due to friction between the condoms during intercourse.
4. Only use water-based lubricants. Oil-based lubricants, such as massage oils or lotions, can damage or degrade the quality of latex.
5. Do not buy any condoms/lubricants that are not registered with the Medical Device Authority (MDA) from unknown e-commerce platforms.