Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

CLEARBLUE PREGNANCY DIGITAL TEST (1'S)

The Clearblue® Digital Pregnancy Test with Smart Countdown is the only test that reassures you that the test is working and when the answer is coming. Only Clearblue® has a unique progress indicator that counts down to the result and gives you confidence every step of the way until your result is digitally displayed in words.

HOW TO USE:

1. Before you begin Always read the instruction leaflet carefully before taking a pregnancy test.If you're testing from the day you expect your period, you can test at any time of the day. If you're testing early, use the first urine of the day. When ready to test, remove the digital pregnancy test stick from the foil wrapper and take off the blue cap. Use the test right away.

2. Take the testPlace the absorbent tip in your urine stream for 5 seconds only. Or instead, place the absorbent tip in a sample of urine collected in a clean, dry container for 20 seconds only. Replace the cap and lay the test stick flat.Smart Countdown Pregnancy testThe Smart Countdown will now be shown on the display so you know the test is working. Each segment will appear (flashing) in sequence to show the test is progressing.

3. Read your resultsYour result will appear within 3 minutes, and some results may be shown in as little as 1 minute – the Smart Countdown will progress more quickly in this case. A ‘Pregnant’ (positive) result will remain on the display for up to 6 months. A ‘Not Pregnant’ (negative) result will remain on the display for approximately 24 hours.