Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

DERMATIX ADVANCE GEL 9G

DERMATIX ADVANCE GEL 9G
Description: Dermatix Advance is clinically proven specialised scar formula with CX5 Technology and Vitamin C ester that lightens, softens and flattens scars. It provides a protective layer to keep skin hydrated. This promotes healing and reduces redness and itchiness.
Ingredients: Cyclic & Polymeric siloxanes & Vitamin C Ester
Usage:
Step 1: Clean the scar area with mild soap and water then pat dry.
Step 2: Place about 0,5cm (0.2inch) size amount at the tip of the scar and gently spread over the clean, dry and intact scar area. 0.5cm size is sufficient to cover a 15cm (6 inch) scar.
Step 3: Apply at the same direction 1-2 times on the scar. ( Do NOT rub/massage)
Step 4: Allow to dry for 1-2 minutes. Once dry, Dermatix Advance may be covered with cosmetics or sunscreen. Apply Dermatix Advance twice daily (morning and evening).

Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)

Need this product urgently? Try our home delivery service and you will receive your parcel within 24 hours. Shop via WhatsApp now.