Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

DUREX PLAY 2 IN 1 MASSAGE (200ML)

PRODUCT DESCRIPTION Play Massage 2 in 1 contains Aloe Vera, known for its skin soothing properties and perfect to enhance your massage.
Play Massage 2 in 1 is soft, smooth and silky and is gentle enough to be used all over the body as well as intimate areas. It's also non greasy and fragrance free.
Our specially designed bottle also has a unique massage applicator for further enhanced experience. How to Use Remove the cap, gently squeeze and massage smoothly into your desired location. The Technical Bit Play Massage 2 in 1 is water soluble and easily washed off. It's non sticky and doesn't stain but it's best to avoid contact with your eyes. If you experience irritation, stop using the pleasure gel. If the irritation continues, or additional pleasure gel is required all the time then please contact your doctor.
Play Massage 2 in 1 is best stored in a cool dry place and away from direct sunlight. Use within three months of opening. Whilst safe to consume, the product is best kept away from children.
For more info on any Durex products, contact our customer care line on 1-800-888-839

Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)

Need this product urgently? Try our home delivery service and you will receive your parcel within 24 hours. Shop via WhatsApp now.