Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

EGO QV FACE OIL FREE MOISTURISER - 75G

QV Face Oil Free Moisturiser is scientifically formulated with a blend of moisturising ingredients including Vitamin B3 (Niacinamide) and Pro-vitamin B5 (Panthenol) to help keep the delicate skin of the face feeling hydrated and fresh throughout the day. This non-comedogenic formulation hydrates skin without blocking pores, helps minimise shine to achieve a light, matte finish.

Benefits: 

• Oil free, non-comedogenic formula especially designed for oily and combination skin.
• Hydrates whilst minimises shine for a light, matte finish.
• Gentle, calming moisturiser that contains Vitamin B3 (Niacinamide) and Pro-Vitamin B5 (Panthenol) to keep the delicate skin of the face feeling hydrated and fresh throughout the day.
• Contains witch hazel and Avemide 15™ to help soothe skin.
• Low irritant formulation, free from fragrance, colour, lanolin and propylene glycol to help reduce the chance of irritation.
• Hypoallergenic and dermatologically tested.
• Vegan Friendly - contains no animal derived ingredients.
• Suitable for oily and combination, sensitive skin. Also suitable for use with acne-prone skin.

Ingredients: Aqua (Water), Cetearyl Alcohol, Cyclopentasiloxane, Aluminum Starch Octenylsuccinate, Hamamelis Virginiana (Witch Hazel) Water, Glycerin, C12-15 Alkyl Benzoate, Niacinamide (Vitamin B3), Cyclohexasiloxane, Ceteareth-20, Panthenol (Pro-vitamin B5), Avena Sativa (Oat) Kernel Extract, Methylparaben, Propylparaben, Xanthan Gum, Citric Acid, Potassium Sorbate.

Cautions: For external use only. Avoid eyes. If the product enters the eyes, rinse with clean water immediately. If irritation occurs, wash the affected area and discontinue use. Store below 30°C.