Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

FLEXISEQ (50G)

Quick Overview

FLEXISEQ contains powerful Sequessome Technology®, a drug-free, sustainable approach to joint pain and stiffness, clinically proven to treat osteoarthritis as effectively as a prescription painkiller*

Pain & Arthritis: The Unmet Need

For chronic joint pain and arthritis sufferers, there are few effective treatments that can be used safely for long periods.

Drug therapies such as ibuprofen and diclofenac carry numerous safety warnings and are recommended to be used for the shortest time possible and in the smallest doses due to the various side-effects they are known to cause. They can also interact with medications or exacerbate underlying conditions pain sufferers may have.

FLEXISEQ: The Solution

FLEXISEQ uses Sequessome Technology to deliver key lubricating ingredients to joints to provide targeted relief from pain and joint stiffness. This drug-free, physical action means that FLEXISEQ products are clinically proven for osteoarthritis sufferers and have the following key benefits:

• Relieves pain and joint stiffness
• Improves mobility and physical function
• Avoids side-effects of commonly used painkillers
• Safe to use long-term and alongside medications, including painkillers
• Can be used by patients who have co-morbidities exacerbated by or contraindicated against painkillers