Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

FORLAX (10Gx20'S)

KKLIU 3233/ EXP 31.12.2025

MAL Number MAL19986445X

Product Description
Forlax 10g is a sachet of powder for oral solution in sachet. The content is almost white powder with an odour and taste of orange grapefruit. Each box contains 20 sachets. 
Forlax® 10g is indicated in symptomatic treatment of constipation in adults and children aged 8 years and above.

Active Ingredient Macrogol 4000 - 10g in each sachet

Dosage
1 to 2 sachets a day. The daily dose should be adjusted according to the clinical response and may range from one sachet every other day (especially in children) up to 2 sachets a day.

How to Use
- Forlax® is taken orally.
- The contents of each sachet should be dissolved in about 50 ml of water just before administration. 
- The treatment will be taken in the morning.

Drug Interactions
Forlax® may interfere with the absorption of other drugs if administered simultaneously.
Generally, it is better to take Forlax® at least 2 hours apart from other products.

Contraindications
Severe inflammatory bowel disease (ulcerative colitis, Crohn’s disease) or toxic megacolon, digestive perforation or risk of digestive perforation, ileus or suspicion of intestinal obstruction, symptomatic stenosis, painful abdominal syndromes of indeterminate cause, hypersensitivity to the active substance or to any of the excipients.

Cautions
- Does not contain a significant quantity of sugar or polyol and can be prescribed to diabetic patients or patients on a galactose-free diet.
- An organic disorder should have been ruled out by the doctor before initiation of treatment. 

Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)

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