Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

H&S LEMON FRESH SHAM 300ML

Infused with a blend of citrus essences, Head & Shoulders Citrus Fresh anti-dandruff shampoo purifies your KULIT KEPALA to remove oil and fight dandruff. With Magnetic Lifting Foam, removes all traces of Dandruff and KULIT KEPALA Odor (visible flakes, with regular use). Now with top beauty standard and the tried and tested anti-dandruff active, Head & Shoulders keeps your RAMBUT beautiful and flake-free (visible flakes from a distance of 2 feet, with regular use). The clinically proven formula not only protects KULIT KEPALA from dandruff+ and itch++ but also removes excess oil on your KULIT KEPALA. From world's no.1 selling shampoo^ that is dermatologically tested
Removes excess oil. All day fresh
Developed by Experts. pH balanced with antioxidants
Long lasting protection. Up to 72 hours dandruff+ & itch++ protection