Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

HADA LABO 123 BLEMISH & OIL CONTROL TRIAL SET

AHA+BHA Mild Exfoliating Face Wash + Blemish & Oil Control Hydrating Lotion + Hydrating Snow Dew for Oily/Acne Prone skin type.

AHA+BHA Mild Exfoliating Face Wash (12G)

• Double Action Exfoliating Formula - AHA (Glycolic Acid) and BHA (Salicylic Acid) help to soften skin, gently remove blackheads and impurities trapped within pores, elevate skin absorption and polishes away dull and rough skin for visibly clear, smooth and radiant skin.
• Triple Anti-Pollution Formula - Helps to purify and protect skin against environmental pollution. Reduces the ability of polluted particles adhering onto skin, removes heavy metal pollutants and forms a protective barrier to shield skin against damage caused by pollution. 
• Skin pH balanced.
• Free of alcohol, fragrance and colorant and mineral oil.

Blemish & Oil Control Hydrating Lotion (30ML)

• Contains natural plant extracts & Hyaluronic Acid to fight blemishes and restore oil and water balance for healthy and beautiful skin. 
• Blemish & Oil Control - Contains Hatomugi, Houttuynia Cordata and Chamomile Flower extracts to fight blemishes, soothe redness and calm irritated skin.
• Hydrates Skin - Contains Hyaluronic Acid to lock, store, replenish moisture for significantly soft, smooth and supple skin.
• Lightweight texture - suitable for Oily/Blemish-prone skin.
• Low irritation. Free of fragrances, colorant and mineral oil.

Hydrating Snow Dew (14G)

• Snow dew texture with 4 types of Hyaluronic Acid (HA) to lock, replenish and restore moisture deep into skin. Infused with Lilac  &Swiss Edelweiss Essence to control oil and soothe skin to restore a dewy, hydrated skin.
• Snow Dew texture, clear and soft as the first snow gently melts into the skin for an instant refreshing feel.
• Gentle formula. Low irritation.
• Free of colorants, alcohol, fragrance, mineral oil, paraben, MIT & Diglycol

Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)

Need this product urgently? Try our home delivery service and you will receive your parcel within 24 hours. Shop via WhatsApp now.