Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

HADA LABO 123 HYDRATING LIGHT TRIAL SET

The Hada Labo 123 Hydrating Light Trial Set is suitable for Normal/Oily Skin type.

Hydrating Face Wash (12G)

• With 2 types of Hyaluronic Acid (HA) to deeply hydrate skin for significantly soft, smooth and supple skin after every wash.
• Ultra fine foam that gently washes away impurities, dirt and oil without drying or irritating the skin.
• Hydrates as it cleanses while preserving skin’s natural moisture.
• Skin pH balanced. Low irritation.
• Free of alcohol, fragrance and colorant

Hydrating Lotion (30ML)

• Improved formula following the simple approach of “Nothing More, Nothing Less” for perfect beautiful skin. 
• Combines 4 types of Hyaluronic Acid and other high moisturizing ingredients such as Ceramide and Amino Acid to deeply hydrate skin from the surface to the inner skin layers for intense and long-lasting hydration.
• Light texture - suitable for Normal/Combination/Oily skin
• Low irritation - Free of fragrance, mineral oil, alcohol, colorant and paraben

Hydrating Snow Dew (14G)

• Snow dew texture with 4 types of Hyaluronic Acid (HA) to lock, replenish and restore moisture deep into skin. Infused with Lilac & Swiss Edelweiss Essence to control oil and soothe skin to restore a dewy, hydrated skin. 
• Snow Dew texture, clear and soft as the first snow gently melts into the skin for an instant refreshing feel.
• Gentle formula. Low irritation.  Free of colorants, alcohol, fragrance, mineral oil, paraben, MIT & Diglycol

Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)

Need this product urgently? Try our home delivery service and you will receive your parcel within 24 hours. Shop via WhatsApp now.