Terms & Conditions
Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.
Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)
Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup
Any free gifts are based on a first come, first served basis.While stocks last
Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.
For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html
Same Day Deliveries are NOT entitle for any free delivery promotion unless it is stated elsewhere.
Same day delivery is only available from 9.00am - 6.00pm everyday.
All same day delivery orders handle by Lalamove & GrabExpress. Changing shipping method is not available
Same day delivery charges based on the Real-Time rate. Charges will be different in different period of time.
If the product out of stocks in the selected outlet. Health Lane Family Pharmacy reserve the right to transfer customer order to another nearby outlet without prior notice.
No free gifts and merchandise available for Same Day Delivery order. Customer select to proceed with same day delivery will automatically regarded as agree to this statement.
You may also reach to any of our physical outlets to place a same day delivery order with them. We recommend this for urgent orders.
Return / Exchange Policy
Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.
Return / exchange request can be made by sending an email to [email protected]
Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.
The return item(s) must be handed to a courier company within 3 working days upon confirmation.
Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.
Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.
Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.
Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.
A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.
For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html
Pre-order items
Delivery will take up to 7 to 14 working days.
Pre-order items will be sent out with other ready stock items purchased in same order.
HADA LABO 123 HYDRATING MOIST TRIAL SET
HADA LABO 123 HYDRATING MOIST TRIAL SET
STEP 1 CLEANSE
Hydrating Face Wash 12g
Aqua Oil Volume Matrix advanced technology uses 3D clusters to hold oil-in-water droplets which contain essential oil-soluble
nutrients that allow deeper penetration into skin. Upon application, the droplets instantly break to form a 3D moisturizing net that
act as an effective protective shield on skin to prevent moisture loss while boosting skins’ hydration level.
4 Types of Hyaluronic Acid (HA) – Combination of Large sized HA, Medium-sized HA, Super HA and Nano HA lock, replenish and
store moisture deep into skin, layer by layer while Large-sized HA forms an effective moisture barrier for perfectly moisturized skin.
Combines nourishing ingredients of Ceramide, Vitamin B3, Aloe Vera and other botanical extracts to keep skin nourished & healthy.
Suitable for Oily/Combination skin.
Ultra-lightweight water in gel texture that absorbs instantly into skin, leaving a velvety soft finish.
Skin pH balanced. Low Irritation. Free of fragrance, colorant and mineral oil.
With 2 types of Hyaluronic Acid (HA) to deeply hydrate skin for significantly soft, smooth and supple skin after every wash.
Super Hyaluronic Acid – with 2 times moisture retention capacity of HA to lock-in and retain large volume of moisture within
the skin for long lasting moisture.
Absorbent Hyaluronic Acid – HA with strong moisture holding feature that allows the moisture to retain longer on skin even
after cleansing.
Ultra fine foam that gently washes away impurities, dirt and oil without drying or irritating the skin.
Skin pH balanced. Low irritation.
Free of fragrances, colorant and alcohol.
STEP 2 LOTION First step after cleansing
Hydrating Lotion (Light) 30ml
Formulated with Japan’s upgraded formula and High Performance Penetrating & Deep Moisturizing (HPP&M) Technology
that actively infuses 4 types of Hyaluronic Acid (HA) to fully hydrate skin from the surface to inner skin layers for significantly
soft, smooth and supple skin.
Small-size HA – seals up the gap in between skin cells to form a high density moisture barrier on skin surface to restore moisture.
Medium-size & Super HA – combines 2 types of HA with high water retention ability, to lock in and retain large volume of moisture
inside the skin for super and long lasting hydration.
Nano HA – with fine molecule size HA that easily penetrates and infuses moisture deep into skin to prepare skin for enhanced
skin care ingredient absorption
Prepares skin for enhanced absorption of skin care ingredients.
Light texture.
Low irritation. Free of fragrance, mineral oil, alcohol and colorant.
STEP 3 MOISTURIZER
Hydrating Water Gel 14g
Aqua Oil Volume Matrix advanced technology uses 3D clusters to hold oil-in-water droplets which contain essential oil-soluble
nutrients that allow deeper penetration into skin. Upon application, the droplets instantly break to form a 3D moisturizing net that
act as an effective protective shield on skin to prevent moisture loss while boosting skins’ hydration level.
4 Types of Hyaluronic Acid (HA) – Combination of Large sized HA, Medium-sized HA, Super HA and Nano HA lock, replenish and
store moisture deep into skin, layer by layer while Large-sized HA forms an effective moisture barrier for perfectly moisturized skin.
Combines nourishing ingredients of Ceramide, Vitamin B3, Aloe Vera and other botanical extracts to keep skin nourished & healthy.
Suitable for Oily/Combination skin.
Ultra-lightweight water in gel texture that absorbs instantly into skin, leaving a velvety soft finish.
Skin pH balanced. Low Irritation. Free of fragrance, colorant and mineral oil.
Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)
Need this product urgently? Try our home delivery service and you will receive your parcel within 24 hours. Shop via WhatsApp now.
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