Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

HADA LABO +SENSITIVE SKIN HYDRATING CREAM 50G

Ingredients: Water, Butylene Glycol, Glycerin, Orange Roughy Oil, Behenyl Alcohol, Caprylic/Capric Triglyceride, Dimethicone, Arachidyl Alcohol, Ammonium Acryloyldimethyltaurate/VP Copolymer,, Panthenol, Cetyl Alcohol, Phytosteryl Oleate, Ethylhexylglycerin, Glyceryl Caprylate, Triethanolamine, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Hydrogenated Phosphatidylcholine, 1,2-Hexanediol, Laminaria Japonica Extract, Arachidyl Glucoside, Propanediol, BHT, Allantoin, Xanthan Gum, Styrene/VP Copolymer, Mannitol, Ceteareth-20, Fucose, Polyglyceryl-10 Stearate, Bisabolol, Stearyl Glycyrrhetinate, Pentylene Glycol, Hexyldecanol, Sodium PCA, Ceramide 3, Polysorbate 20, Erythritol, Disodium EDTA, Urea, Trehalose, Ammonium Glycyrrhizate, Chondrus Crispus (Carrageenan), 4-t-Butylcyclohexanol, Glycerophosphoinositol Choline, Glyceryl Acrylate/Acrylic Acid Copolymer, Sodium Lauroyl Lactylate, Opuntia Ficus-Indica Stem Extract, PVM/MA Copolymer, Phenoxyethanol, Beta-Sitosterol, 3-O-Ethyl Ascorbic Acid, Serine, Caprylyl Glycol, Benzoic Acid, Pisum Sativum Extract, Sorbic Acid, Caffeine，Stearic Acid, Cetylhydroxyproline Palmitamide, Sodium Benzoate, Zinc Gluconate, Sodium Hyaluronate, Pullulan, Glyceryl Polyacrylate, Disodium Phosphate, Algin, Hydroxyphenyl Propamidobenzoic Acid, Phytosphingosine, Ceramide 6 II, Sodium Hyaluronate (Medium-Size HA), Sodium Hyaluronate (Large-Size HA), Sodium Acetylated Hyaluronate, Hydrolyzed Sodium Hyaluronate, Cholesterol, Aesculus Hippocastanum (Horse Chestnut) Seed Extract, Carbomer, Zingiber Officinale (Ginger) Root Extract, Viola Yedoensis Extract, Taraxacum Officinale (Dandelion) Rhizome/Root Extract, Paeonia Lactiflora Root Extract, Chamomilla Recutita (Matricaria) Flower Extract, Brassica Campestris (Rapeseed) Sterols, Tocopherol, Malva Sylvestris (Mallow) Flower Extract, Lonicera Japonica (Honeysuckle) Flower Extract, Potassium Phosphate, Ascorbyl Palmitate, Aloe Barbadensis Leaf Juice, Ceramide

Usage:

• After Hada Labo Lotion & Essence, apply a sufficient amount
• Apply evenly on face and neck
• Gently massage into face
• Pat to improve absorption into face

Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)

Need this product urgently? Try our home delivery service and you will receive your parcel within 24 hours. Shop via WhatsApp now.