Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

NEILMED SINUS RINSE REGULAR PREMIXED SACHETS (ADULT) 120'S

NeilMed® SINUS RINSE™ is an easy squeeze bottle system that allows you to deliver the saline solution with positive pressure to clean the nasal passages thoroughly, while maintaining your head in an upright position. You have complete control of the pressure and volume of solution, ensuring a gentle, soothing and therapeutic experience. Daily rinsing is safe and will keep your nasal passages clean, healthy and open.

Use For

• Nasal Allergies, Dryness & Hay Fever
• Sinus Pressure & Nasal Stuffiness
• Nasal Symptoms from Flu & Cold
• Nasal Irritation from Occupational & House Dust, Fumes, Animal Dander, Grass, Pollen, Smoke, etc.
• Post Nasal Drip & Nasal Congestion

Advantages

• Soothing, No Burning or Stinging Large Volume & Low Pressure™ System for Saline Nasal Irrigation, Moisturization and Daily Nasal Hygiene
• Single piece, custom-designed rounded black cap fits any nasal opening. No push and pull components make for easy cleaning.
• Preservative, Drug, Iodine, BPA, Gluten and Latex Free
• Premixed Packets of USP Grade Sodium Chloride & Sodium Bicarbonate (Purity level 99% or higher)
• Excellent cleansing prior to spraying nasal corticosteroids
• pH Balanced & Isotonic, or Hypertonic with two or more packets
• Smooth Flow with easy squeeze bottle
• Empties nearly 95% in upright position
• Suitable for use after sinus surgery and during pregnancy. Consult your physician with concerns.
• Portable for travel
• Money back guarantee

Box Contents :

• 120 regular premixed packets of pH balanced sodium chloride & sodium bicarbonate mixture (USP grade, natural ingredients, isotonic, preservative & iodine free)
• Educational brochure
• Instructions in English, Spanish or French

To Avoid Unexpected Drainage After Rinsing: In rare situations, especially if you have had sinus surgery, the saline solution can pool in the sinus cavities and nasal passages and then drip from your nostrils hours after rinsing. To avoid this harmless but annoying inconvenience, take one extra step after rinsing: lean forward, tilt your head sideways and gently blow your nose. Then, tilt your head to the other side and blow again. You may need to repeat this several times. This will help rid your nasal passages of any excess mucus and remaining saline solution. If you find yourself experiencing delayed drainage often, do not rinse right before leaving your house or going to bed.

Caution against using homemade salt mixtures with NeilMed® medical devices: Homemade solutions may have incorrect concentrations, leading to inadequate relief or even nasal congestion. Additionally, store bought table salt and baking soda are not pharmaceutical grade compounds for medical use and may contain impurities.

USE ONLY AS DIRECTED, IF SYMPTOMS PERSIST SEE YOUR DOCTOR/HEALTHCARE PROFESSIONAL. ALWAYS READ THE LABEL.