Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

ONE TOUCH SIMPLE SELECT TEST STRIP (25'Sx2)

Quick Overview

Store the test strip vial in a cool dry place below 30°c (86°f).
Do not refrigerate.
Keep away from direct sunlight and heat.
Store your test strips in their original vial only.
To avoid damage or contamination, do not transfer test strips to any other container.
Do not open the test strip vial until you are ready to test.
Only open vial when removing test strips.
After removing a onetouch® select® test strip from the vial, immediately close the vial lid tightly.
Use each test strip immediately after removing it from the vial.
Do not use test strips from any vial that is damaged or has been left open to the air.
Write the use-by date (date opened plus 6 months) on the vial label when you first open it.
Do not use after the expiry date (printed on the vial label) or use-by date, whichever comes first.
Avoid getting dirt, food or liquids on the test strip.
With clean, dry hands you may touch the test strip anywhere on its surface.
Do not bend, cut or alter the test strip in any way.onetouch® select® test strips are for single use only.
Never re-use a test strip that has had blood or control solution applied to it.
Make sure your meter and test strips are about the same temperature before you test.
Apply only onetouch® select® control solution or a blood sample to the test strip.
After performing a test, do not return the used test strip to the vial.

Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)

Need this product urgently? Try our home delivery service and you will receive your parcel within 24 hours. Shop via WhatsApp now.