Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

ORGANIC FIELDS LAUNDRY DETERGENT WITH BAKING SODA (FLORAL) 1000ML

ORGANIC FIELDS Eco Laundry Detergent is plant-based biodegradable formula that clean all smelly clothes odour and stains effectively.

Super cleaning power, low foam, cold wash, fast rinse, save water and energy.

Safe for kid clothes and lady underwear with no harsh chemical residues, non-corrosive, gentle on hands and skin - is about to change the way you imagine clean!

We source renewable plant-based ingredients, and recyclable packaging material with sustainability and quantity for all.

We are proud to list our ingredients right on our packaging, as we believe in transparency for ingredient disclosure.

APPLICATION: All kinds of clothing fabric, children clothes, lingerie

CONTENT: Alkyl poly glucoside, methyl ester sulphonate, potassium, cocoate, sodium chloride, refreshing floral natural fragrance

TARGET: Stain, grease, mildew, bacteria, blood, sauce dirt