Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

ROSSMAX NON-CONTACT INFRARED THERMOMETER- HA500

ROSSMAX NON-CONTACT INFRARED THERMOMETER- HA500
Description: Advanced Infrared measuring system
For non-contact temperature measurement - The advanced infrared temperature measuring technology provides safe, accurate, reliable and hygienic readings for measuring both forehead and ambient temperature. The forehead temperature reading lookup table was calculated and developed based on systematic skin clinical data statistics to accommodate fever and non-fever subjects, under different operating environment. The one-second measurement thermometer without contacting skin is a suitable choice for obtaining body temperature and prevents cross-contamination by measuring around 5 cm from the forehead.
This Temple thermometer has been clinically tested in several big teaching hospitals based on the protocol of ASTM E1965-98:2009 regulatory standard, covering sufficient febrile and normal body temperature subjects with satisfied clinical repeatability and measuring accuracy comparing to the concurrent oral temperature measurement reading.Warning:
Usage:
- Install 2 batteries of "AAA" (for first time user).
- Press the "power" button.
- Forehead measurement mode: Vertically aim at a distance within 5cm between thermometer and temple.
- Press the "start" button to take the measurement. Measurement is complete when you hear a long beep sound.
- Read the recorded value in the display.
- Clean the probe after each use to ensure an accurate reading and avoid cross-contamination.
- Put it back in the case after use.

Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)

Need this product urgently? Try our home delivery service and you will receive your parcel within 24 hours. Shop via WhatsApp now.