Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

HLP LA' FLORA SOOTHING & BALANCING SERUM- ACNE (30ML)

Ingredients:

Hamamelis Virginiana (Witch Hazel) Leaf Extract, Nasturtium Officinale (Watercress) Extract, Arctium Majus (Burdock) Root Extract, Salvia Officinalis (Sage) Leaf Extract, Citrus Limon (Lemon) Peel Extract, Hedera Helix (Ivy) Leaf Extract, Saponaria Officinalis Leaf / Root Extract, Fucus Vesiculosus (Algae) Extract, Ananas Sativus (Pineapple) Fruit Extract, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Lavandula Angustifolia (Lavender) Oil, Camellia Sinensis (Green Tea) Leaf Extract, Salicylic acid

Directions to use:

 As a CLEANSER: Massage a small amount of cleanser to wet face in a circular motion until foamy lather is formed. Rinse off thoroughly with lukewarm water.
 As a MASK: Apply a thin layer of foam on the face and neck. Leave it for 5 minutes and then massage gently for a few seconds. Rinse off thoroughly. Use twice weekly.
 SERUM: Apply evenly on the affected area(s) around face and neck after cleansing and toning, day and night. Reduce usage when sebum is under control. Avoid healthy skin as it may cause dryness. Serum can be applied on large pimple multiple times a day for better effect.

•pH balanced – will not cause excess dryness, help maintain healthy pH level

•Paraben-free, alcohol-free, cruelty-free, no artificial colorant, mineral oil free, no animal-derived ingredient

Warning:

 AVOID if allergic to any of the ingredients contained in the products.