Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

SMECTA GO SUSPENSION (CARAMEL-COCOA FLAVOUR ) 12'S

KKLIU 3233/ EXP 31.12.2025

MAL Number MAL19116030XC

Product Description
SMECTAGO® is a beige to light beige homogeneous suspension with a characteristic odour of caramel. Each box contains 12 sachets. 
The product is a ready to drink oral suspension.

Active Ingredient Diosmectite - 3g in each sachet

Overview
Smecta® is indicated for:
- Treatment of acute diarrhoea in adults and children above 2 years, in addition to oral rehydration
- Symptomatic treatment of chronic functional diarrhoea in adults
- Symptomatic treatment of pain associated with functional bowel diseases in adults

Dosage
Treatment of Acute Diarrhoea
In children of 2 years of age and above: 4 sachets per day for 3 days, then 2 sachets per day for 4 days.
In adults: On average, 3 sachets per day for 7 days. In practice, the daily dose can be doubled at the start of treatment. 
Other Indications
In adults: An average of 3 sachets a day

How to Use
Smecta Go® is taken orally and is a ready-to-drink preparation.
1. Massage the sachet before opening.
2. Swallow the entire content of the sachet.
Each sachet should only be used once after opening.

Drug Interactions
As the adsorbent properties of this product may interfere with the absorption times and/or rates of other substances, it is recommended not to administer any other drugs at the same time as SMECTA® (more than 2 hours, if possible)

Contraindications
- Pregnancy and lactation.
- Infants and children below 2 years
- Hypersensitivity to diosmectite or one of the excipients

Cautions
- Used with care in patients with a history of severe chronic constipation. 
- The reference treatment in acute diarrhoea is oral rehydration solution (ORS). In children above 2 years, acute diarrhoea must be treated in conjunction with early administration of an ORS. 
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Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)

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