Terms & Conditions

Please be informed that we do not offer cancellation for change of mind, missed promotion or wrong shipping option.

Online orders will take 2-5 days to process and ship out. (For doorstep delivery and self-pickup)

Self-pickup orders will not be ready on the same day the order is placed. The outlet chosen for pickup will contact the customer once the order is ready for pickup

Any free gifts are based on a first come, first served basis.While stocks last

Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

Return / Exchange Policy

Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

Return / exchange request can be made by sending an email to [email protected]

Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

The return item(s) must be handed to a courier company within 3 working days upon confirmation.

Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

Pre-order items

Delivery will take up to 7 to 14 working days.

Pre-order items will be sent out with other ready stock items purchased in same order.

YOUNG CLAIR FEMININE FOAM WASH (150ML)

Descriptions:

1.    EF-2001 Postbiotics 30 billion cell added

2.    Skin irritation or antibacterial test completed

3.    Kombucha extract 70% added

4.     Mild weak acid formula

Ingredients:

Camellia sinensis Leaf Extract, Saccharomyces Ferment Filtrate, TEA-Cocoyl Glutamate, Glycerin, Artemisia vulgaris Extract, Butylene Glycol, Polyglyceryl-4 Caprate, Glyceryl Caprylate, Hydroxyacetophenone, Water, Ethylhexylglycerin, Citrus aurantium Bergamia (Bergamot) Fruit Oil, Xanthan Gum, Phoenix dactylifera (Date) Fruit Extract, Enterococcus faecalis, Ficus carica (Fig) Fruit Extract, Punica granatum Fruit Extract, Morus alba Fruit Extract, Ginkgo biloba Nut Extract, Centella asiatica Extract, 1,2-Hexanediol, Polygonum cuspidatum Root Extract, Scutellaria baicalensis Root Extract, Glycyrrhiza glabra (Licorice) Root Extract, Camellia sinensis Leaf Extract, Citric Acid, Rosmarinus officinalis (Rosemary) Leaf Extract, Chamomilla recutita (Matricaria) Flower extract