�款和�件 Terms & Condition

1) å‡¡è´­æ»¡RM100或以上，西马å�¯äº«æœ‰å…�é‚®æœ�务。
Purchase over RM100 to enjoy FREE Delivery to West Malaysia. 

凡购满RM120或以上，西东马�享有�邮�务。
Purchase over RM120 to enjoy FREE Delivery to East Malaysia. 

2) �货过程将需�长达7个工作日的时间。
Delivery will take up to 7 working days.

3）i.) 若您选择上门自�，需�3-5工作天处�您的包裹，到时我们工作人员会��行通知上门自�。
     ii.) 若你选择é€�上门å�£ï¼Œéœ€è¦�5-7工作天处ç�†æ‚¨çš„包裹，到时留æ„�é…�é€�员的通知。
i.) If you choose to "Self Pick-up" , it will take 3-5 working days to process your parcel, and our staff will notify you again at once ready.
ii.) If you choose to "Doorstep Delivery Service", it will take 5-7 working days to process your parcel, and you will be notified by the courier at that time.

4) 有�的�费赠�，以先到先得为原则。
Limited free gifts available and are based on a first come, first served basis.

5) "赠礼优惠 "促销活动中所列出的赠å“�å�¯èƒ½ä¼šå�‘生å�˜åŒ–，并有å�¯èƒ½å‡ºçŽ°ã€‚
Gifts stated in Gift with Purchase promotion are subject to change and availability.

6) �康西�行有��留修改任何�款和�件的�利，��事先通知。
Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.

更详细的æ�¡æ¬¾å’Œæ�¡ä»¶ > https://estore.healthlane.com.my/terms-and-conditions.html
For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html

退货/�货政策 Return / Exchange Policy

1.��接�包裹���产�过期�货�对版或包裹�失��许�求退货或�货。
Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.

2.想è¦�求退货/æ�¢è´§ï¼Œå�¯é€šè¿‡å�‘é€�电å­�邮件到 [email protected]通知。
Return / exchange request can be made by sending an email to [email protected]

3.想�求退货/�货，必须在签收�的3天工作日内�出。一旦退货/�货请求得到处�，我们将会�一�确认邮件。
Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.

4.退货产�必须在确认�3天工作日内交给快递公�。
The return item(s) must be handed to a courier company within 3 working days upon confirmation.

5.请附上一张照片或视频，内容包括：�康西�行的包装+托��+有问题的产�。
Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.

6.退货产�必须处于原始购买状�，包装未开��未使用�未标记，且没有任何��。
Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.

7.请��丢弃包裹中的任何�影�的产�，全部包裹内的产�都需�被退回作为呈报用途。
Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.

8.凡购买任何套�系列产�或多件产�，必须根�订�上的数�和内容完整的退还。
Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.

9.若�生缺货或其他原因�能达到退货�求，我们将会进行退款手续。
A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.

更详细的退货和退款政策, 请查阅 https://estore.healthlane.com.my/return-policy.html
For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html

预购货� Pre-order items

1.�货过程将需�长达7至14个工作日的时间。
Delivery will take up to 7 to 14 working days.

2.若你�时购买预购商�和现货商�，预购商�将与现货商�一��货。
Pre-order items will be sent out with other ready stock items purchased in same order.

�款和�件 Terms & Condition

1) Same Day Delivery do not entitle for any FREE Delivery promotion unless it is stated elsewhere.

当天�货�享有�邮�务除�有注明特别优惠

2) Same day delivery method only available from 9.00am - 6.00pm everyday. 

当日�货从�天早上9点开始至�晚6点结�。

3) All same day delivery orders handle by Lalamove. No selection/Change on the delivery provider.

所有当日�货订��由Lalamove负责。没有选择/更改�货�供商。

4) Same day delivery charges based on the Real-Time rate. Charges will be different in different period of time.

当日�货费用根�实时费率计算。��时期收费会有所��。

5) If the product out of stocks in the selected outlet. Health Lane Family Pharmacy reserve the right to transfer customer order to another nearby outlet without prior notice.

如果产�在所选直销店缺货。 Health Lane Family Pharmacy 有�将顾客订�转移至附近其他分店，���行通知。

6) No free gifts and merchandise available for Same Day Delivery order. Customer select to proceed with same day delivery will automatically regarded as agree to this statement.

当日�达订���供�费赠�。客户选择当天�货将自动视为��本�例。

HLP MOTHER EARTH BOTANICAL MOISTURE RESTORE HAIR SHAMPOO (500ML)

Ingredients: 

Argon oil, Natural Olive Oil, Camellia Japonica Seed Oil, Macadamia Oil, Lavender Eo, Rose Geranium Eo, Hydrolyzed Collagen Protein and Hydrolyzed Keratin

Warning: 

ï‚· AVOID in individual who are allergic to any of the ingredients.

ï‚· AVOID contact with eyes. Should this occur, rinse immediately with clean water.

Usage:

Massage into the scalp to form a gentle lather, gently massage for 1 minute. Rinse thoroughly.

Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)

Need this product urgently? Try our home delivery service and you will receive your parcel within 24 hours. Shop via WhatsApp now.