条款和条件 Terms & Condition
Purchase over RM100 to enjoy FREE Delivery to West Malaysia.
Purchase over RM120 to enjoy FREE Delivery to East Malaysia.
Delivery will take up to 7 working days.
i.) If you choose to "Self Pick-up" , it will take 3-5 working days to process your parcel, and our staff will notify you again at once ready.
ii.) If you choose to "Doorstep Delivery Service", it will take 5-7 working days to process your parcel, and you will be notified by the courier at that time.
Limited free gifts available and are based on a first come, first served basis.
5) "赠礼优惠 "促销活动中所列出的赠品可能会发生变化，并有可能出现。
Gifts stated in Gift with Purchase promotion are subject to change and availability.
Health Lane Family Pharmacy reserves the right to amend any terms and conditions without prior notice.
更详细的条款和条件 > https://estore.healthlane.com.my/terms-and-conditions.html
For more detailed "Terms & Conditions", kindly refer to https://estore.healthlane.com.my/terms-and-conditions.html
退货/换货政策 Return / Exchange Policy
Only parcels with damaged, expired, incorrect or missing items are allowed for return and/or exchanged.
Return / exchange request must be made within 3 working days upon receipt of item(s). A confirmation email will be sent once your return/exchange request is processed.
The return item(s) must be handed to a courier company within 3 working days upon confirmation.
Kindly attach a photo or video which includes: Health Lane packaging + Consignment note + faulty product.
Return Item(s) MUST be in its original purchase condition where packaging is unopened, unused, unmarked, and not disfigured in any way.
Kindly do not discard any of the affected items in your parcel as they may need to be returned to us if required.
Any item(s) purchased as part of a set or a multi-item pack must be returned as a whole set.
A refund will be done should we be unable to replace the product due to unavailability or other unforeseen causes.
更详细的退货和退款政策, 请查阅 https://estore.healthlane.com.my/return-policy.html
For more detailed "Return and Refund policy", kindly refer to https://estore.healthlane.com.my/return-policy.html
预购货品 Pre-order items
Delivery will take up to 7 to 14 working days.
Pre-order items will be sent out with other ready stock items purchased in same order.
NEUTROVIS DISPOSABLE FACE MASK 4 PLY (50'S) (EARLOOP)- WHITE
This face mask is a 4-ply premium medical grade face mask. The face mask is made with melt blown filter fabric with ≥ 98% BFE (Bacterial Filtration Efficiency) and ≥ 96% PFE (Particle Filtration Efficiency), which works to block out bacteria, pollution, pollen and dust particles from your surroundings.
DIrections of use:
How to use Neutrovis Face Mask:
- Cover your mouth, nose and chin with the coloured side facing outwards.
- Pinch the metal edge of the mask so it follows the contour of your nose bridge.
- Remove a used mask by holding only the earloops.
Any enquiries related to product information, please message us via Massenger and our pharmacist will assist you within the operating hours of 9 am to 5 pm from Monday to Friday. (excluding weekends and public holidays)
Need this product urgently? Try our home delivery service and you will receive your parcel within 24 hours. Shop via WhatsApp now.
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